FAQ

Shipping costs are calculated at checkout based on your chosen shipping method and location. Occasionally, we offer free shipping promotions.

Yes, we do! We offer international shipping to most countries. Shipping times and fees may vary depending on your location. You’ll be able to view options at checkout.

Once your order is shipped, you’ll receive a confirmation email or message with a tracking link. Click the link to view real-time updates. You can also log into your account and visit the “My Orders” section to track your order anytime.

We accept returns within 30 days of delivery for items that are unused, unworn, and in original condition with tags attached. To start a return, visit our Returns page or contact our support team. Once we receive the item, we’ll process your refund or exchange promptly.

We offer a wide range of sizes from XS to XL, and in some cases, we also have plus sizes. Check the size guide on each product page for specific measurements.

Each piece comes with specific care instructions on the label. To keep your garments looking their best, we recommend washing them gently in cold water, air drying when possible, and avoiding harsh detergents. For delicate items, hand wash or use a laundry bag.

The product page will show real-time availability. If your size or style is out of stock, you’ll see an option to sign up for a back-in-stock alert. You can also reach out to our customer care team — we’re happy to help check availability or suggest similar styles.

Yes, ethical sourcing is a core part of our values. We work with partners who prioritise fair wages, safe working conditions, and environmentally responsible practices. Our goal is to create fashion that not only looks good but feels right — for people and the planet.

You can place an order by browsing our website, selecting the items you want, and following the checkout process. Add items to your cart, proceed to checkout, and fill in your shipping and payment details.

We process orders quickly to get them to you as soon as possible, so changes or cancellations are only possible within a short window after placing your order. If you need to make any changes, please contact our customer care team immediately — we’ll do our best to help.

To update your account details, log in to your account and navigate to the “My Account” section. From there, you can edit your shipping address, contact details, and other preferences.

Click on the “Forgot Password?” link on the login page. Enter your registered email address, and we’ll send you a link to reset your password. If you don’t receive it within a few minutes, be sure to check your spam or junk folder.